Privacy Policy

Your Privacy Matters to Us

Last updated: November 30, 2025

Introduction

At LoveLanguages.ai, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services, including our love language quiz, compatibility reports, and Love Lab interactive games.

By using LoveLanguages.ai, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We collect information that you voluntarily provide to us, including:

  • Name and email address when you create an account
  • Quiz responses and love language assessment results
  • Invitations sent to friends, family, or others
  • Comparison data when you connect with others
  • Payment information (processed securely through Stripe)
  • Communications with our support team

Love Lab Game Data

When you use Love Lab games, we collect:

  • Names and email addresses of game participants (as provided)
  • Game responses, answers, and scores
  • AI-generated questions personalized to your game session
  • Game activity timestamps and completion status
  • Game statistics (games played, streaks, badges earned)

Automatically Collected Information

When you use our service, we automatically collect certain information:

  • Device information (browser type, operating system)
  • Usage data (pages visited, features used, time spent)
  • IP address and location data
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide and improve our love language assessment services
  • Generate personalized compatibility reports and insights
  • Power Love Lab games with AI-generated personalized questions
  • Track game statistics, streaks, and badges
  • Process payments and manage your account
  • Send invitations and share comparison results with people you choose
  • Notify game participants when it's their turn or when games complete
  • Communicate with you about updates, offers, and support
  • Analyze usage patterns to improve our platform
  • Comply with legal obligations and protect our rights

How We Share Your Information

We do not sell your personal information. We may share your information in the following situations:

With Your Consent

When you invite someone to compare results or play Love Lab games, we share your name and selected game/comparison data with them as part of the service.

Service Providers

We work with trusted third-party service providers who help us operate our platform:

  • Stripe for payment processing
  • OpenAI for AI-powered insights and game question generation
  • Resend for email communications
  • Vercel for hosting and infrastructure

Legal Requirements

We may disclose your information if required by law, court order, or to protect the rights, property, or safety of LoveLanguages.ai, our users, or others.

Data Retention

We retain your data for as long as necessary to provide our services:

  • Account data is retained until you delete your account
  • Quiz results and compatibility reports are retained with your account
  • Love Lab games expire and may be deleted after 7 days of inactivity
  • Game statistics (plays, streaks, badges) are retained with your account
  • We may retain anonymized, aggregated data for analytics purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Secure password hashing
  • Regular security audits and updates
  • Access controls and authentication
  • PCI-compliant payment processing
  • Unique, non-guessable tokens for game access

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Update or correct your information
  • Deletion: Request deletion of your account and data
  • Data Portability: Receive your data in a portable format
  • Opt-Out: Unsubscribe from marketing communications
  • Restrict Processing: Limit how we use your data

To exercise these rights, please contact us at privacy@lovelanguages.ai

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience:

  • Essential Cookies: Required for authentication and core functionality
  • Analytics Cookies: Help us understand how you use our service
  • Preference Cookies: Remember your settings and choices

You can control cookies through your browser settings, but disabling certain cookies may affect your ability to use some features.

Children's Privacy

LoveLanguages.ai is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately and we will delete it.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our service after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

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